Term & Condition
TERMS & CONDITIONS
Welcome to Jibansath.com. These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.
- About Jibansath
Jibansath.com is an online e-commerce platform offering food, wellness, natural, grocery, lifestyle and other products as displayed on our website.
The terms “Jibansath,” “we,” “us,” and “our” refer to the owner/operator of Jibansath.com.
The terms “customer,” “you,” and “your” refer to any person accessing the website or purchasing products from us.
- Website Use
You agree to use Jibansath.com only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities.
Provide false or misleading information.
Attempt to gain unauthorized access to our website or systems.
Interfere with the security or functioning of the website.
Copy or reproduce website content without permission.
Upload viruses, malicious software, or harmful content.
Use automated systems to collect website information without our permission.
We reserve the right to restrict or terminate access to the website if these Terms & Conditions are violated.
- Product Information
We make reasonable efforts to provide accurate information about our products, including product names, descriptions, ingredients, photographs, prices, weights, specifications, and availability.
However, minor differences may occur between the product displayed on the website and the actual product due to:
Packaging changes
Manufacturing or batch variations
Screen/display differences
Natural variations in ingredients
Changes made by manufacturers
Product availability may change without prior notice.
- Product Quality
Jibansath is committed to providing quality products to our customers.
Where applicable, products will be supplied in accordance with their stated specifications, packaging, and applicable quality requirements.
Customers should check the product label, ingredients, instructions, warnings, storage conditions, and expiry/best-before information before using or consuming a product.
- Orders
When you place an order on Jibansath.com, you agree to provide accurate and complete information, including:
Name
Mobile number
Email address
Billing address
Shipping address
Payment information
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.
An order confirmation does not necessarily guarantee final acceptance of the order.
Jibansath reserves the right to cancel or reject an order in circumstances including:
Product unavailability
Incorrect product information
Incorrect pricing
Payment failure
Suspected fraudulent activity
Technical errors
Delivery limitations
Duplicate or accidental orders
If payment has already been received for a cancelled order, the eligible amount will be refunded according to our Refund Policy.
- Pricing
All product prices displayed on Jibansath.com are in Indian Rupees (INR) unless otherwise specified.
Prices may change from time to time without prior notice.
Applicable taxes, shipping charges, or other applicable charges will be displayed during checkout where applicable.
In case of an obvious pricing or technical error, Jibansath reserves the right to cancel the affected order and process an applicable refund.
- Payment
We may offer payment methods including:
UPI
Credit cards
Debit cards
Net banking
Digital wallets
Cash on Delivery, where available
Other payment methods offered through our payment partners
Payments may be processed through authorized third-party payment gateways.
By making a payment, you confirm that you are authorized to use the selected payment method.
Jibansath is not responsible for payment delays or failures caused by banks, payment gateways, or other third-party financial service providers.
- Shipping & Delivery
We make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed during checkout.
Delivery times may vary because of:
Courier delays
Weather conditions
Public holidays
Transportation problems
Incorrect or incomplete addresses
Remote delivery locations
Government restrictions
Natural disasters
Other circumstances beyond our reasonable control
Customers are responsible for providing a correct and complete delivery address and valid contact information.
For detailed information, please refer to our Shipping Policy.
- Cancellation, Return & Refund
Order cancellation, returns, replacements, and refunds are governed by our applicable Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order.
Depending on the product, returns may be subject to specific conditions relating to:
Product condition
Original packaging
Expiry/best-before date
Usage
Proof of purchase
Time period for submitting a request
Nothing in these Terms & Conditions is intended to restrict any consumer rights that cannot legally be restricted under applicable law.
- Damaged, Defective or Incorrect Products
If you receive a damaged, defective, expired, or incorrect product, please contact Jibansath customer support within the applicable period mentioned in our Return & Refund Policy.
We may request:
Order number
Photographs of the product
Photographs of the packaging
Unboxing video, where applicable
Other information necessary to verify the issue
After verification, we may provide a replacement, refund, or other appropriate remedy in accordance with our policy and applicable law.
- Food & Wellness Product Disclaimer
Some products available on Jibansath.com may include food, natural, herbal, Ayurvedic, wellness, or nutritional products.
Product information relating to ingredients, traditional uses, nutritional properties, or wellness benefits is provided for informational purposes.
Customers should carefully read product labels, ingredients, usage instructions, warnings, storage instructions, and other information before consuming or using any product.
If you have allergies, dietary restrictions, are taking medication, are pregnant or breastfeeding, or have any health-related concerns, consult an appropriately qualified healthcare professional before using a product where appropriate.
Jibansath does not guarantee that any product will diagnose, cure, treat, or prevent any disease unless such claim is expressly permitted under applicable law.
- Promotions & Discounts
Jibansath may provide promotional offers, discount coupons, special prices, cashback offers, or other promotional benefits.
Promotions may have separate eligibility requirements, validity periods, product restrictions, or usage limits.
Unless otherwise specified, promotional offers cannot be combined with other offers.
Jibansath reserves the right to modify or withdraw promotional offers where permitted by law.
- Intellectual Property
All content available on Jibansath.com, including:
Jibansath name
Logo
Brand identity
Product photographs
Graphics
Videos
Text
Product descriptions
Website design
Packaging designs
Marketing materials
is owned by or licensed to Jibansath and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, publish, distribute, sell, or commercially use our content without prior written permission.
- Customer Reviews & Feedback
Customers may submit product reviews, photographs, feedback, testimonials, or other content where such features are available.
By submitting content, you confirm that:
The content is genuine and truthful.
You have the right to submit the content.
The content does not violate another person’s rights.
The content is not unlawful, defamatory, abusive, or misleading.
Jibansath may use submitted reviews, testimonials, photographs, and feedback for website, marketing, promotional, or business purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms & Conditions.
- Privacy
Your use of Jibansath.com is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect customer information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
- Third-Party Services
Jibansath.com may use third-party services such as:
Payment gateways
Courier and logistics companies
Website hosting providers
Analytics services
Communication providers
Other technology and business service providers
Third-party services may have their own terms and privacy policies.
- Limitation of Liability
To the maximum extent permitted by applicable law, Jibansath shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
- Fraud Prevention
Jibansath reserves the right to hold, cancel, or investigate orders where there is reasonable suspicion of:
Fraudulent transactions
Unauthorized payment
False information
Misuse of promotional offers
Multiple suspicious orders
Other unlawful activity
Appropriate action may be taken in accordance with applicable law.
- Force Majeure
Jibansath will not be responsible for delays or failure to perform its obligations due to circumstances beyond our reasonable control, including natural disasters, floods, fire, epidemics, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.
- Changes to Terms & Conditions
Jibansath may update these Terms & Conditions from time to time.
Any changes will be published on this page with a revised Last Updated date.
Your continued use of Jibansath.com after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
- Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute relating to the website or purchase of products shall be subject to the jurisdiction of the competent courts at [Insert City, State, India], subject to applicable consumer rights and laws.
- Consumer Rights
Nothing in these Terms & Conditions is intended to remove, restrict, or waive any statutory rights available to consumers under applicable Indian law.
Where any provision of these Terms & Conditions conflicts with a mandatory legal requirement, the applicable law shall prevail.
We will make reasonable efforts to address customer grievances within the timeframe required by applicable law.
- Contact Us
For questions regarding these Terms & Conditions, please contact:
JIBANSATH
Website: Jibansath.com
Email: [jibansathi24@gmail.com]
Phone: [7978797771]
Address: [sundrspada,bhubaneswar]