Refund & Returns Policy
Hamari company apne customers ko best experience dene ke liye committed hai. Agar aap apni purchase se satisfied nahi hain, to aap hamari 7din ki return policy ka fayda utha sakte hain.
- Return Policy (7 Days)
- Aap product ko delivery ke 30 din ke andar return kar sakte hain.
- Product unused, original condition mein hona chahiye.
- Product ke saath original packaging aur bill/invoice hona zaroori hai.
- Non-Returnable Items
Nimnalikhit products return ke liye eligible nahi hain:
- Perishable items (jaise food items)
- Personal care products (agar open ho chuke hain)
- Customized ya special order products
- Return Process
Return initiate karne ke liye:
- Hume contact karein [ jibansathi24@gmail.com] par
- Apna order number aur return reason share karein
- Hamari team aapko return instructions provide karegi
- Refund Policy
- Jab hum aapka returned product receive aur inspect kar lenge, to refund process initiate kiya jayega
- Refund original payment method me 5–7 working days ke andar process ho jayega
- Agar COD order hai, to refund bank transfer ya wallet ke through diya jayega
- Exchange Policy
- Agar aapko product replace karna hai (size, damage, defect), to aap exchange request bhi kar sakte hain
- Exchange subject to availability hoga
- Damaged ya Defective Product
- Agar aapko damaged ya defective product mila hai, to delivery ke 48 hours ke andar hume inform karein
- Proof ke liye photos ya videos share karna zaroori ho sakta hai
- Shipping Charges
- Return shipping charges situation ke hisaab se apply ho sakte hain
- Agar product defective ya galat deliver hua hai, to shipping cost hum bear karenge
- Contact Us
Agar aapko kisi bhi tarah ka sawal hai, to aap hume contact kar sakte hain:
- Email: [jibansathi24@gmail.com]
- Phone: [+917848051310/7978797771]